Frequently Asked Questions

What is the NCE Pet Finder app?

A: The NCE Pet Finder app is a simple community tool created by a resident of Norris Canyon Estates. It helps neighbors identify pets in our community and quickly contact owners if a pet is found wandering or appears to be lost.

Who can use this app?

A: The app is intended exclusively for residents of Norris Canyon Estates. It is intended as a neighborhood resource and not for public use.

How do I register my pet?

A: Click the Register Pet link in the top menu. This opens a Google Form where you can submit your pet’s details and upload a picture. Once submitted, your pet will appear in the app after the data syncs.

How do I search for a specific pet?

A: You can search for pets by clicking the Search link in the navigation menu. This opens a search bar where you can type a name, breed, color, or owner's name to instantly filter the directory.

Where does the app get its data from?

A: All data comes directly from the Google Form submitted by residents. Responses are saved in a connected Google Sheet, which the app reads and displays.

Who can see my information?

A: All registered pet info is viewable by anyone who can access the app link within the NCE community. Only share details that you are comfortable making visible to neighbors.

Is this app connected to the NCE HOA or the management company?

A: No. The app is not affiliated with, endorsed by, or managed by the NCE Homeowners Association or the HOA management company. It is a volunteer community project.

How accurate is the information displayed?

A: All information is submitted by pet owners, so accuracy depends on what they provide. Owners are encouraged to keep their details up to date.

What should I do if I find a lost pet?

A: Use the app to look through photos and descriptions. If you identify the pet, you can contact the owner using the information provided. For emergencies or potentially aggressive animals, contact local animal control or the appropriate authorities.

How can I update or correct my pet’s information?

A: If you need to update your details or want your pet’s entry removed, please contact the app administrator, who can update or delete the information from the site.

What if my pet’s picture is missing or not showing correctly?

A: If your pet’s photo is missing or displayed incorrectly, please contact the app administrator, who can help update the image or fix the link.

Is my data secure?

A: Data is stored in Google Forms and Google Sheets. While reasonable care is taken, this is a simple community project, not a commercial service. Avoid sharing sensitive information beyond what is necessary.

Is this an emergency service?

A: No. This app is meant for community convenience only. For emergencies, dangerous animals, or injured pets, please contact local authorities or animal control.

Who maintains this app?

A: The app is created and maintained by an NCE resident as a volunteer effort to support the neighborhood.